Congratulations, Phyllis Jenkins — BEE Award Honoree!

Memorial Hospital and Manor is proud to recognize Phyllis Jenkins, a valued member of our Environmental Services (EVS) team at Memorial Manor, as a BEE Award recipient! ??

BEE stands for Being Excellent Every day. The BEE Award celebrates and honors the excellent work our non-nursing team members do every day. Just as a DAISY would not be able to grow without the help of the BEE, our nurses could not provide exceptional care without the outstanding teamwork of other healthcare professionals.

Phyllis has demonstrated a strong commitment to the residents of the Manor and to creating an environment where they feel genuinely cared for, respected, and at home. One of the things I have noticed most is the close relationships she has developed with residents and their families. Her interactions are consistently thoughtful, kind, and personal, and it is evident that she understands that caring for our residents extends well beyond simply meeting their basic needs.

Phyllis is particularly attentive to the small details that can have a significant impact on a resident’s comfort and quality of life. She takes the initiative to recognize individual needs, pays close attention to the cleanliness and condition of residents’ rooms, and takes extra steps to make sure their living spaces are comfortable and welcoming.

One example of this was a resident who was having difficulty adjusting to life at the Manor and whose family was concerned that she was becoming increasingly withdrawn. Phyllis took the time to learn more about the resident’s normal routines, preferences, and the things that made her feel comfortable at home. She recognized that the resident was particularly bothered when her room became cluttered or was not arranged the way she preferred, and Phyllis made a point of ensuring that her room remained clean, organized, and familiar to her.

More importantly, Phyllis did not stop with addressing the resident’s physical environment. She made a point of regularly checking on her, spending time talking with her, and maintaining communication with the family about how she was doing. Over time, the resident became more comfortable in her surroundings and more engaged with those around her. Her family also expressed greater confidence and reassurance knowing that someone was paying attention to the personal details that mattered to their loved one.

That example reflects what I believe is one of Phyllis’s greatest strengths. She recognizes that exceptional long-term care is often demonstrated through the small, thoughtful actions that preserve a resident’s dignity, comfort, and sense of belonging. Her compassion, attentiveness, and genuine relationships with residents and families make her a valuable part of the Manor team and positively influence the overall resident experience.

Phyllis, thank you for Being Excellent Every day and for showing us that extraordinary care is often found in the smallest details. We are grateful for everything you do for our residents, their families, and the entire Memorial Manor team! ???

#BEEAward #BeingExcellentEveryDay #MemorialHospitalAndManor #MemorialManor #TeamMHM #EmployeeRecognition #HealthcareHeroes #LongTermCare #ResidentCare #Teamwork

Congratulations, Martha Poppell — DAISY Award Recipient!

Memorial Hospital and Manor is proud to recognize Martha Poppell, a nurse in our Labor & Delivery Department, as a DAISY Award honoree! ??

The DAISY Award honors nurses who demonstrate clinical excellence and compassionate care and serve as role models within our nursing community. We are proud to partner with The DAISY Foundation to recognize nurses who make an extraordinary difference in the lives of their patients.

A patient who nominated Martha shared these beautiful words:

“Mrs. Martha was amazing in helping me deliver my son. She never left my side and helped keep me calm while I was in labor.”

The patient went on to describe Martha as compassionate, attentive, and supportive, noting that she listened to her wishes and never made her feel pressured.

“She was there when I needed her and never got upset when I called her… She listened to what I had to say.”

That kind of care is what the DAISY Award is all about. Martha, thank you for providing not only exceptional nursing care, but also the comfort, compassion, reassurance, and support that can make such a meaningful difference during one of life’s most important moments.

? Congratulations, Martha! We are grateful to have you caring for our patients and families at Memorial Hospital and Manor! ??

#DAISYAward #DAISYNurse #MemorialHospitalAndManor #TeamMHM #NurseRecognition #LaborAndDelivery #NursesMakeADifference #HealthcareHeroes

Congratulations, Felicia Butler — 2nd Quarter Sunshine Award Recipient!

Memorial Hospital and Manor is proud to recognize Felicia Butler, Ward Clerk in our Labor & Delivery Department, as the recipient of the 2nd Quarter Sunshine Award! ??

The Sunshine Award recognizes healthcare team members who brighten the days of our patients, families, and fellow team members. Honorees are selected for demonstrating our Memorial Hospital and Manor values of Accountability, Teamwork, Integrity, Excellence, Compassion, Innovation, and Trust.

A patient shared this heartfelt recognition of Felicia:

“She made sure I was taken care of and made sure I had everything I needed.”

Felicia’s department manager also shared:

“She is dependable and I can count on her to do her job. She is a great employee and we are fortunate to have her in the OB department.”

Felicia, thank you for being someone our patients and team members can count on. Your dependability, compassion, and commitment to caring for others truly make a difference! ☀️

Congratulations, Felicia, and thank you for being a bright light at Memorial Hospital and Manor! ??

#SunshineAward #MemorialHospitalAndManor #TeamMHM #EmployeeRecognition #LaborAndDelivery #HealthcareHeroes #MakingADifference

Congratulations to Kyle Kelley, FNP!

Memorial Hospital and Manor is proud to congratulate Kyle Kelley, FNP, on being voted Best Family Physician in the 2026 Best of Bainbridge Readers’ Choice Awards!

This recognition is a reflection of Kyle’s dedication, compassion, and commitment to providing exceptional care to our patients and community every day. We are proud to have him as part of the Memorial Hospital and Manor family and grateful for the difference he makes in the lives of so many.

Congratulations, Kyle, and thank you for your outstanding service to our community! ??

Our Community. Our Hospital.