• May 16, 2018


Carmen Barragan
64 Draper Jones Road, Colquitt GA 39837▪ (951)448-3297 ▪ e-mail: carmen.escamilla@gmail.com

Professional Customer Service Repreaentative with 18 plus years of experience is pursuing employment within the Customer Service industry. Exhibits excellent knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Professional Skills and Abiliti
Certified Medical Biller/Coder
Administrative Work
ClericalAvaya automated phone system
10 Key By Touch
MS Window
Power Point Presentation
Call center oriented
Customer service oriented
Collections oriented
Able to take more than 75 calls daily
Time managementManaged/Supervised
Product Knowledge
Building Relationships
Knowledge of HMO,PPO,IPA,Champva,Tricare,Medicare,Workers Comp Medi-CalMedical TerminologyArtiviaEmdeonMedi-Tech for UB92AdmittingPatient registrationTyping speed 45-60 WPMInsurance VerificationSchedualingCash Handeling


Deluxe Corp.
Lancaster, CA. 07/17/2017 to 10/20/2017

Regal Medical Group. Northridge, CA. 06\27\2016 to 5/20/2017

One Call Care ManagementCare Coordinator West Hills, CA 09/16/2013 to 6\24\2016

Business Manager Northridge, CA 08/19/2012 to 07/05/2013
Downey, CA 11/03/2011 to 01/13/2012
Glendale, CA 08/14/2006 to 04/17/2007
Business Manager Palmdale, CA 03/19/2012 to 08/17/2012

L A Care Health Plan
Member Service Call Center Los Angeles, CA 10/04/2010 to 04/29/2011

Nordstrom Department Store
Business Manager Cerritos, CA 07/09/2008 to 09/21/2010

Providence healthcare systems. Torrance, CA. 12\2007. To. 7\2008

PHNS. Cerritos, CA. 05\2007. To 12\2007

Davita. Los Anjeles, CA. 2\2006 to 3\2007

Universal Health plan. signal Hill, CA. 11\2004 to 2\2006

Gambro healthcare. Los Angeles, CA. 1\2004 to 11\2004

John Glenn High School Norwalk CA graduated 1996

Everest College (formally known as Bryman Collage & Nova Institute)
AA Degree Medical Business Management Administrative
Certified Medical Biller/Coder

Bilingual Spanish

Phone Number


Associates degree @ Everest collage
Sep 1999 — Aug 2001
Major Medical business management
Minor medical biller
High school diploma @ John glenn high school
Sep 1993 — Jun 1996


Small business sales @ Deluxe corporations
Jul 2017 — Oct 2017
Customer service rep @ Regal medical group
Jun 2016 — May 2017
Care coordinator @ One call care management
Sep 2013 — Jun 2016

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