Office Manager

The Office Manager oversees the daily administrative and operational functions of both Amelia Medical Plaza and Memorial Surgical Associates. This is one shared leadership position responsible for coordinating staff, patient access, workflows, resources, and operational performance across both practices. The Office Manager works closely with primary care providers, surgeons, clinical staff, and hospital leadership to support efficient, patient-centered care. The position provides consistent administrative oversight while addressing the distinct scheduling, referral, follow-up, and procedural coordination needs of each practice.

High school diploma or equivalent required. Working knowledge of scheduling, registration, insurance verification, referrals, authorizations, and medical office workflows. Strong leadership, organization, communication, problem-solving, and customer service skills. Ability to manage competing priorities across two practices and maintain consistent follow-through. Ability to handle confidential information and resolve concerns professionally. Ability to travel between practice locations and hospital departments as required. Associate or bachelor’s degree in healthcare administration, business administration, or a related field preferred. Familiarity with both primary care and surgical practice operations. Familiarity with Meditech Expanse or comparable EHR and practice management systems.

At least three years of healthcare office or physician practice experience, including at least one year of supervisory or team leadership experience required. Experience using an electronic health record, practice management systems, and standard office software required. Previous management experience in a hospital-owned physician practice preferred. Experience overseeing multiple providers, practice locations, or specialties preferred. Experience coordinating surgical scheduling, procedural authorizations, and preoperative administrative requirements. Experience with practice budgets, operational reporting, revenue cycle processes, and performance improvement preferred.