Patient Financial Services Representative

The Patient Payments Specialist is responsible for processing patient statements, answering incoming calls related to patient account inquiries, accurately posting patient payments in a timely manner. This role ensures all patient statements are verified and distributed appropriately, phone inquiries are handled promptly and professionally, and all payments are properly applied, reconciled, and aligned with financial records. The position plays a key role in maintaining accuracy within the financial system while delivering a high level of customer service to our patients.

High School Diploma is required.

1-3 years experience in cash handling, payment processing, or healthcare preferred.