Office manager/Customer service manager
  • June 9, 2018
Dear Sir/Madam:
I am a dependable loyal team player seeking employment with your establishment. My resume accurately reflects my employment history; however it only begins to suggest the highest level of energy and the strong dedication I will bring to the projects and task to which I am assigned. I am a graduate of Albany University and have obtained Medical Office and Billing Diploma in Albany Georgia from Turner Job Corps and Bainbridge State College in Bainbridge Ga for Business Management. Throughout my career, I have worked as an effective and dependable team member and leader. I have demonstrated my ability to meet the needs of others with professionalism and respect. These qualities along with my personal commitment to perform to the best of my ability are my major assets and I am confident that I qualify as an excellent candidate for your review. To find a full-time position in a service job and to implement the customer service and medical skills I have gained, and to further develop those skills.
221 13th Avenue s.w
Cairo, GA
39828
toshafowler3@gmail.com
2292161446
Category
E-mail
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Phone Number
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Education

Medical billing @ ASU
Aug 2008 — Dec 2008
medical office in health
Albany State University - Albany, GA
Medical office @ Turner job corps
May 2006 — Aug 2008
Medical terminology learn how to Set up and schedule appointments for patients use computer software and data entry

Experience

Med Tech/Caregiver/Activities coordintator @ Southern pines
Apr 2017 — May 2016
Responsibilities Counted medication and handed medication out to residents supervise RA'S and housekeeping made sure all medications and chores where completed and all residents was properly look after.Accomplishments Hands on learning of different medicine. help with showers & taking patients to and from bathroom cleaning and changing them as needed.played games& found entertainment for the residents durning the day played gold fish, bingo and watched movies.
Office store manager @ Titlemax
Jan 2017 — Current
Open and close the office Handle all checks and nightly deposit using all computer software including Titlemax systems outlook windows etc.day consist of taking payment completing loans I was charge of Run the whole office keep the collections in order and manage the pto’s nco’s and profits to stay in line beating monthly and yearly growth. Grow the business and meeting daily loan grow and managing of all the office collections
Making sure office mets the montly profit goal.
Handle customer questions and complaints
Managing customer service representatives
Shift manager @ Rite-Aid
May 2015 — Dec 2016
Responsibles -Manage both ends of the store. Assign to beauty department. Kept track of all inventory records and truck data. Count all tills and safe during every open and closing shift. Help and provide front-end and pharmacy customers. Along with many other responsibilities.
Customer Service Manager customer service desk Cashier and garden center @ Walmart
Aug 2009 — Jun 2013
Manage the front end as well as the Customer Service Desk and other depth cashiers. Was in charge for all key turns throughout the store refunds and credit card applications and unsure sale goals where met.Handle the schedules for cashiers and cart pushers. In charge of all counting all the tills down,cashier audits on the registers. Made sure that all of the the customer needs and great experiences while shopping at Wal-Mart was met. And I did whatever was required for me to do at the time no job was to great for me to do .I started in lawn&garden dept watering da plants setting planet displays helping care for the plants on daily basic to running my own dept and ending my career with Customer Service Manager

Accomplishments
Cashier of month

Salary $9.50
And knowledge in different areas such as customer service back room sporting goods and tire and lube.I was very dedicated to my job I learn every thing and every job while I was working their.
Front Desk Clerk/ @ Heavenly maids
Aug 2007 — Oct 2008
Answer phone and made and set up appointments.looked after da elderly and asst them all in any possible way.clean bathrooms and kitchen areas.


Skills Used
computer skills commination skills and Medical Office Billing and Support

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