Memorial Hospital & Manor
May 31, 2018
Job Type
Job Category
Patient Access
Patient Access


Works with health insurance providers to determine coverage and benefit limits. Counselors will advise patients of procedure costs and alternative sources of funding if applicable. may arrange for referrals or second opinions should it be deemed necessary. Under general supervision is responsible for assisting patients with insurance options, setting up payment arrangements, collection insurance co-payments, and deposits. Comprehensive information is obtained to protect the patient's well-being and the financial interest of the Hospital. Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to preadmission, admissions, pre-registration and registration functions. Ensure all insurance requirements are met prior to patient's arrival and inform patients of their financial liability prior to arrival for services. Financial Counselor in all cases should arrange payments options with the patients and screen patients for government funding sources.


High School or equivalent required. Two or four year degree preferred. Excellent communication skills, maintain a professional appearance at all times. Must have the ability to maintain confidentiality and accuracy at all times


Minimum of five years working in hospital service access, clinical access, physician office, billing and/or collections.
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