Description
Under general supervision, the Application Analyst proactively supports the assigned applications and/or information system(s) for Memorial Hospital & Manor (MHM). The person in this position is responsible for helping to improve patient care and safety, billing or various process/system improvements through collaboration with other hospital staff and physicians. He/she is expected to build and/or proactively maintain multiple applications that support various departmental workflows at MHM. This person is responsible for ensuring that all users have the appropriate system access, that they receive training on the key functions of the application or information system(s) they support and that end users are effectively using the system which functions or supports as the hospital’s electronic legal health record. The Applications Analyst may be assigned to lead or participate in projects designed to improve workflow or implement new software/services that are medically focused. They will be the subject matter expert on several Meditech modules and respond to service desk issues and requests as they are reported. This position has no supervisory responsibilities but is expected to help foster a strong team environment and mentor junior personnel. Requires after-hours support (when needed) and participation in the department on-call rotation.
Qualifications
Bachelor’s degree from an accredited institution in information technology, business administration or management, medical technology or other related field is required.
Experience
An equivalent combination of experience, education, and/or relevant certifications will be considered. Preference given to applicants with medical practice experience at the level of MA, LPN, RN, or Office Manager. Meditech experience preferred.